Terms of Service

These terms govern your use of tradr-pro.com and any related services (“tradr”), operated by tradr (“we”, “us”). By signing up or using the service you agree to these terms. If you don’t agree, don’t use the service.

1. What tradr is

tradr is an information and education tool. It reads price, indicators, and fundamentals for publicly-traded instruments and produces a structured technical analysis using AI. It is not financial advice, not a trading signal service, not a brokerage, and not a portfolio manager. See the disclaimer for the full version.

2. Your account

• You must be at least 18 years old.
• You’re responsible for keeping your login credentials safe and for everything that happens under your account.
• One person per account. Don’t share your login.
• Don’t use tradr to attack, reverse-engineer, scrape at scale, or interfere with the service.

3. Subscriptions and billing

• tradr offers Free, Pro, Power, and Pro Trader plans on monthly or yearly billing, plus a $14/mo founder rate locked-in for life for the first 500 paid members.
• Paid subscriptions auto-renew at the end of each period until cancelled. You can cancel anytime from the Stripe customer portal in your dashboard.
• If you cancel, you keep access until the end of the current paid period. No refund for the unused portion of the period unless under the 30-day money-back policy (see Refunds).
• Prices are in USD unless your Stripe locale presents otherwise. Local taxes/VAT/GST apply where required.
• We may change prices with 30 days’ notice. Changes do not affect grandfathered founder pricing or in-progress paid periods.

4. Free trial

We offer a 7-day Pro trial without a card. At the end of the trial your account reverts to Free unless you start a paid subscription. We may shorten or remove the trial at any time for new signups.

5. Acceptable use

You agree not to:

• Use tradr to make trading decisions for someone else (e.g. as a paid signal service or client portfolio).
• Resell, redistribute, or republish tradr’s outputs verbatim without attribution.
• Scrape, mass-export, or automate beyond reasonable personal use.
• Use the service to harass, defraud, or violate any law.
• Attempt to bypass tier limits, rate limits, or paid-feature gates.

We reserve the right to suspend or terminate accounts that breach these terms.

6. Intellectual property

• tradr’s code, design, copy, indicators, prompts, and overall product are our intellectual property.
• The analysis outputs you generate are yours to use personally — quote them, share them on social, reference them in newsletters with attribution. You may not resell them as your own paid product.
• You grant us a non-exclusive licence to store and process your inputs (tickers, follow-up questions) so we can run the service for you.

7. Third-party data and services

tradr depends on third-party market data (EODHD, Massive Markets, Yahoo Finance), AI (Anthropic), payments (Stripe), email (Resend), database (Supabase), and hosting (Vercel). Outages, errors, or delays in those services may affect tradr. We’re not liable for losses caused by third-party downtime or data errors outside our control.

8. Service availability

We aim for high availability but don’t guarantee uptime. We may take the service offline for maintenance, upgrades, or emergencies without prior notice. We may also discontinue features at any time, with reasonable notice for paid features.

9. Disclaimers and limitation of liability

tradr is provided “as-is” without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not guarantee that any analysis will be profitable, accurate, or appropriate for any purpose.

To the maximum extent permitted by law, our total liability to you for any claim arising out of your use of tradr is limited to the amount you have paid us in the 12 months preceding the claim.We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost trading opportunities, or losses from any trading decision you make.

Nothing in these terms limits liability that cannot be excluded under New Zealand law (e.g. for fraud, gross negligence, or death/personal injury caused by negligence). The Consumer Guarantees Act 1993 does not apply where you use tradr for the purposes of a business.

10. Indemnity

You agree to indemnify and hold harmless tradr and its directors, employees, and agents from any claim, damage, or cost (including legal fees) arising from your breach of these terms, your misuse of tradr, or any trading decision you make based on tradr’s outputs.

11. Termination

You may close your account anytime by emailing hello@tradr-pro.com or by cancelling and deleting from your dashboard. We may suspend or terminate your account immediately if you breach these terms, abuse the service, or for legal reasons. On termination, paid subscriptions stop auto-renewing and your data is deleted in line with our Privacy Policy.

12. Governing law and disputes

These terms are governed by the laws of New Zealand. Any dispute will be resolved by discussion in good faith first; failing that, the District Court or High Court of New Zealand has exclusive jurisdiction. EU/UK users keep any rights they have under their local consumer-protection laws that cannot be overridden by contract.

13. Changes to these terms

We may update these terms occasionally. Material changes will be announced at the top of this page with at least 14 days’ notice. Continued use after the effective date means you accept the updated terms.

14. Contact

Questions about these terms: email hello@tradr-pro.com. tradr, New Zealand.